DEALING WITH CHALLENGING PEOPLE
How to Handle Even the Roughest Relationships
- TURN AROUND SEEMINGLY IMPOSSIBLE RELATIONSHIPS
- COMMUNICATE IN A WAY THAT NATURALLY UNITES PEOPLE
- BUILD TRUST, LOWER TENSION AND CREATE MORE HARMONY
- MAXIMIZE YOUR POWER OF EFFECTIVELY INFLUENCING OTHERS
- GAIN CONTROL OF SITUATIONS THROUGH ACCEPTANCE
- AND MUCH MORE...
ABOUT THE SEMINAR
Does anyone you live or work with rub you the wrong way? Are difficult people causing you stress? In this skill-building seminar, Mary Jane Mapes delivers a practical, refreshingly unique approach to dealing with challenging people more tactfully than ever before. You'll discover how to turn around even the toughest situations by communicating in new ways that you may never have thought were possible. Through engaging stories and easy step-by-step instructions, you'll gain valuable insights into the dynamics of human relationships. With this new set of skills, you'll be better equipped to deal with just about any relationship challenge that comes your way.
ABOUT THE TRAINER